PED Test Australia (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in an open and transparent way. This Privacy Policy explains how we collect, use, disclose, and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to information collected through our website and related services.
1. Information We Collect
This information is only for the purposes of processing orders and customer support. The information is not is not provided to third parties or law enforcement. Your confidentiality is important to us.
We may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Business or organisation name
- Billing and shipping details
- Order and transaction details
- Any information you submit via contact or enquiry forms
We also collect non-identifying information such as:
- IP address
- Browser type
- Device information
- Pages visited and actions taken on our website
2. How We Collect Information
We collect information when you:
- Submit a form or enquiry on our website
- Place an order through our online store
- Contact us via email or phone
- Interact with our website (via cookies and analytics tools)
3. How We Use Your Information
We use personal information to:
- Respond to enquiries and provide requested information
- Process orders and payments
- Deliver products and services
- Communicate with customers about orders or enquiries
- Improve our website, services, and customer experience
- Meet legal and regulatory obligations
We do not sell personal information to third parties.
4. Payments and E-commerce
Payments made through our website are processed securely using Till Payments. We do not store full payment card details on our servers.
Our website uses WooCommerce to manage products, orders, and customer information required to fulfil purchases.
5. Analytics and Cookies
We use Google Analytics to understand how visitors use our website. This helps us improve functionality, content, and performance.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the site
- Device and browser information
This information is aggregated and does not personally identify you.
Our website uses cookies for functionality and analytics purposes. You can control or disable cookies through your browser settings, however this may affect website functionality.
6. Email Communications
Emails sent to and from our business are handled via Gmail (Google). Any personal information communicated via email is treated confidentially and used only for legitimate business purposes.
7. Disclosure of Information
We may disclose personal information to trusted third parties where necessary to operate our business, including:
- Payment processors (Till Payments)
- Website and hosting providers
- Analytics providers (Google Analytics)
- Email service providers
Some of these service providers may store or process data outside Australia. We take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy standards.
8. Overseas Customers
While our business is primarily focused on Australian customers, we may supply products to customers located overseas. By using our website or services, you acknowledge that your information may be processed in Australia or other jurisdictions where our service providers operate.
9. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure systems, access controls, and reputable third-party service providers.
10. Access and Correction
You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate, out of date, or incomplete.
Requests can be made using the contact details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated policy will apply from the date of publication.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us:
PED Test Australia